Account Policy

When you visit our office for health care services, you take a personal responsibility for your account.

We will bill your health insurance directly for the services you received at Metropolitan Pediatrics as long as you supply us with a copy of your insurance card. We have contracts with various insurance carriers, PPOs and HMOs. Charges for the services billed to our contracted insurance carriers will be discounted to their allowed amount. Since there are thousands of insurance plans and networks, patients and families are responsible for ascertaining the network status of Metropolitan Pediatrics for their specific insurance coverage. Patients and families are responsible for any copays, deductibles, any non-covered services and usual and customary amounts for non-contracted insurance.

All co-payments are due at the time of service as required by your insurance carrier.

A statement is sent out within 30 days of your visit, unless we are billing your insurance carrier. The statement will include the charges incurred, the date they were incurred, the patients’ name, the diagnosis and procedure codes and any amounts that are due by the insurance carrier and those due by the patient.

For billing enquiries, please call our business office at (855) 914-4603.

Need Help?

If you are uninsured or experiencing difficulty paying the balance of your medical bill, please contact our business office at (855) 914-4603 for more information about setting up a payment plan.

Outside Vendors

If you have any blood tests done, those services are provided by an outside reference laboratory, You will receive a separate bill from the outside reference laboratory in addition to charges incurred during your visit. We cannot supply you with a copy of those charges. Please reference the billing number on the statement you receive from the laboratory.

Appointment Cancellation Policy

If you are unable to keep your scheduled appointment we ask that you call and cancel it at least two hours ahead of the scheduled time so we have time to provide the appointment to another patient.